Catherine is the author of the number 1 best seller “Good Service is Good Business” and other top selling titles. Every presentation customised to your needs!
Select a mixture of messages from any of Catherine’s most frequently requested presentations:
Good Service is Good Business
From the number 1 best seller of the same name and “The Customer Service Zoo” you’ll learn how to:
Conquering the Challenge of Change
Incorporating material from best selling, “Hot Lemon & Honey…Reflections for Success in Times of Change” you’ll appreciate that:
Success – Turning Obstacles into Opportunities
An inspirational personal story, which can be applied to our working lives which outlines:
Participants will leave all sessions feeling better about themselves and their organization. Her humorous approach to presenting serious content has earned repeat business on five continents.