Martin Grunstein

Professional Keynote Business Speaker on Sales, Business techniques, Customer Services and Motivation.

Sydney NSW Australia

Booking Details

Martin Grunstein is an exceptional keynote speaker who motivates organisations to radically change their approach to customer service. Renowned for his ability to research and adapt his presentations to meet audience needs, he has worked with a massive range of industry groups in Australia and New Zealand. With intelligence, humour and realism, he delivers practical insights and strategies that can be put into immediate action.

Martin Grunstein studied Psychology and Marketing at University of N.S.W. He spent four years in sales and marketing with Colgate-Palmolive before setting up Success Communications.

Martin’s outstanding results with over 500 companies across over 100 industries have made him Australia’s most in-demand speaker on Outstanding Customer Service.

He has also worked with sportsmen up to international level in Rugby League, Rugby Union and Soccer, taking teams from losing to winning situations by teaching players the mental side of their game.

Martin Grunstein doesn’t hype people up; he teaches techniques and how to apply them to your business in the areas of professional attitude to business; understanding the ego of your customer; and how to generate the repeat and referral business that keeps your bottom line healthy.

Most importantly, Martin believes that entertainment is the best form of education and in his spare time he has written Comedy professionally.


Martin’s keynote presentations or workshops for smaller groups, will make you laugh, however  it’s the results you get from the techniques he delivers that will keep you smiling.

"Martin Grunstein has rated highly with 96% of attendees rating his presentations as "very good to excellent". He has the ability to get his message across to all levels of management, with attendees indicating that his presentation is relevant, vibrant, entertaining, thought provoking and passionate. His enthusiasm, energy and sense of humour is never lost on his audience. I can strongly recommend Martin as one of the great presenters of this decade. "
Lloyd F Hawkins OAM, Events coordinator, AICUM, Queensland
"Martin Grunstein's session was rated the highest out of all conference sessions. Our industry is characterised by increased competition, downward price pressure and shrinking margins and this formed part of our brief to Martin. He provided practical, hands-on and take away value that our Dealers raved about. Plus many have contacted Martin since the conference to get his assistance with their customer communications, a service Martin offered as part of his fee. Martin is an outstanding conference speaker. "
Philip Hayes, General Manager - Business Sales, Telstra Business Systems
"A HUGE thank you for presenting at our annual conference. What can we say? We have a tough crowd and had them in awe. You inspired, motivated, and made them laugh, well worth every cent. Thank you also for taking such an interest in our business prior to the event ensuring your presentation was not only everything mentioned above, but was highly relevant to the audience. If all keynote speakers were like you, running a conference would be a breeze."
Michele Harding, National Operations Manager, Fitness First Australia

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